Publication details
Author(s): Almeida, Cecília Barreto de.
Informations: “Inequality and inclusion in online public services: digital government policies and digital divides in Brazil and the Netherlands”, Groningen and São Paulo: University of Groningen and University of São Paulo (PhD Thesis), 2026.
Publication type: Doctoral dissertation
Year: 2026
Description: PhD thesis examining how digital government affects inclusion in Brazil and the Netherlands through comparative case studies combining legal and document analysis, UX research, and semi-structured interviews.